Monthly Archives: August 2011

Understanding the Emotions of Dispute Resolution

2015-08-24T16:51:15+00:00By |Articles, Blog, Mediation Tactics, Qualities of a Good Mediator, Role of the Mediator|

Mediation can be an emotion-packed event for all participants involved (hopefully not the mediator!). As a mediator, I am between two or more participants, usually experienced business people, often parents, and yet they are behaving like “kids in the playground”: each dedicated to proving they are “right”. In an emotional battlefield, I am the referee, counsellor and facilitator. It’s a challenge.

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Bracketing tactics in mediation

2015-08-24T16:52:00+00:00By |Articles, Blog, Mediation Tactics|

Bracketing is becoming a popular strategy in mediation. Whilst mediation is sometimes considered less developed here in the UK, the Americans have spent many years perfecting negotiation strategies involved in mediation and alternative dispute resolution. We often find that US techniques find their way over here, with modifications to suit our own practices.

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