Does taking a hard line in negotiations work?
Negotiation can be a tricky business. You only [...]
Why saying sorry matters in the mediation process
Apologies The apology can be a vital part [...]
A neighbour dispute that ended up in court
A Neighbour Dispute: A case that cried out [...]
How much are your emotions involved when you make business decisions?
People who can take a purely ‘non emotive’ [...]